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Terms & Conditions

Effective Date: February 24, 2025
Last Updated: February 24, 2025

Welcome to Casual Therapy, LLC. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our services.

1. Use of Website

  • This website is intended for informational purposes only and does not constitute medical or therapeutic advice.

  • You must be at least 18 years old to use this site. If you are under 18, you may only use this site with parental or guardian consent.

  • You agree not to use this website for any unlawful purpose or in violation of these Terms.

2. Services Provided

  • Casual Therapy, LLC offers therapy services for teens and adults, as well as clinical supervision and consultation.

  • Booking an appointment does not guarantee treatment, as all services are subject to availability and eligibility.

  • Therapy sessions are conducted in accordance with ethical guidelines and state laws.

3. Payment & Insurance

  • We accept payments via Venmo, cash, card, or check.

  • Casual Therapy, LLC is contracted with OHP Care Oregon and Regence BCBS.

  • Private pay clients are responsible for payment at the time of service.

  • Out-of-network clients may request a superbill for potential insurance reimbursement.

  • Fees are subject to change with prior notice.

4. Cancellation & No-Show Policy

  • Clients must provide at least 24 hours' notice for appointment cancellations.

  • Late cancellations or no-shows may result in a full session fee charge.

  • Repeated cancellations may impact continued service eligibility.

5. Confidentiality & Privacy

  • We uphold strict confidentiality in compliance with HIPAA regulations.

  • Client information will not be shared without consent, except where required by law (e.g., harm to self or others, child abuse reporting).

  • For more details, refer to our Privacy Policy

6. Website Content & Intellectual Property

  • All content on this website, including text, graphics, and branding, is the property of Casual Therapy, LLC.

  • You may not copy, distribute, or modify website content without written permission.

  • Unauthorized use of content may result in legal action.

7. Limitation of Liability

  • Casual Therapy, LLC is not liable for any damages resulting from the use of this website or services.

  • We do not guarantee specific therapy outcomes and are not responsible for decisions made based on our website content.

  • You acknowledge that therapy is a collaborative process, and results may vary.

8. External Links & Third Parties

  • This website may include links to third-party sites for informational purposes.

  • We do not endorse or control these external sites and are not responsible for their content or policies.

9. Modifications to Terms

  • We reserve the right to update these Terms and Conditions at any time.

  • Continued use of the website or services after updates constitutes acceptance of the revised terms.

10. Governing Law

  • These Terms are governed by the laws of the State of Oregon.

  • Any disputes shall be resolved in Oregon courts.

11. Contact Information

For questions or concerns regarding these Terms, please contact us:

📍 Casual Therapy, LLC
📧 hernandez.ashleylcsw@gmail.com
📍 Portland, OR

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